Frequently asked questions

What is PoolCare?

PoolCare is a specialised directory connecting pool owners with trusted pool professionals, services, and suppliers. It helps you quickly find reliable companies for maintenance, repairs, construction, equipment, and upgrades.

Is PoolCare free to use?

Yes. PoolCare is completely free for pool owners. You can browse listings, compare providers, and contact companies without any cost.

Does PoolCare provide pool services directly?

No. PoolCare is not a service provider. We connect you with independent pool professionals and companies. All services, quotes, and agreements are handled directly between you and the chosen provider.

How are companies selected for the directory?

We focus on quality and relevance. Companies listed on PoolCare are reviewed to ensure they operate within the pool industry and provide legitimate services or products.

Can I trust the listed companies?

PoolCare is designed to showcase reputable professionals. However, as with any marketplace or directory, we recommend reviewing company profiles, checking credentials, and comparing providers before making a decision. What we do is adding or removing professionals based on customer feedback. All profesionals have to show their Google reviews on their profile page.

Does PoolCare charge commissions or fees?

No. PoolCare does not charge pool owners commissions or hidden fees. Pricing and terms are agreed directly with the provider.

Can I compare multiple providers?

Yes. PoolCare is built for comparison. You can explore different companies, services, and specialisations to find the best fit for your needs.

How do I contact a company?

Each listing includes direct contact options. Simply visit the company profile and use the provided contact details or enquiry form. You can also be contacted with our Get Matched assisted search service.

What does “Get Matched” mean?

“Get Matched” is PoolCare’s assisted search service designed to save you time and effort.Instead of browsing listings yourself, simply tell us what you need. PoolCare will analyse your request and recommend three suitable companies based on your requirements, location, and type of service. You stay fully in control.

How does the Get Matched process work?

1-Submit your request
Describe the service you’re looking for (maintenance, repair, renovation, equipment, etc.).
2-We identify the best matches
PoolCare selects three relevant professionals suited to your needs.
3-You choose how to proceed
You can:
✔ Contact the companies directly
✔ Request to be contacted by them
No pressure, no obligation.

Why use Get Matched instead of searching manually?

✔ Saves time
✔ Reduces decision fatigue
✔ Connects you with relevant specialists: we reccomend based on independent criteria, pros can NOT pay us to be recommended.
✔ Simplifies the selection process.
✔ You get quicker and better conditions (pros know you are also dealing with more companies)
✔ The Get Matched service is completely obligation-free. You decide if, when, and who you contact or hire.

It’s essentially a smarter, faster way to find trusted pool professionals.

I’m a pool professional. How can I be listed?

To be listed here you have to serve all or a part of the Costa Blanca North, contact us for more info about our verification process.

Have more questions? Get in touch with us

If you can’t find the answer you are looking for, please don't hesitate to contact us.

Let us match you with the right professional

Tell us what you need — we’ll handle the rest.

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